State Farm® Insurance Agent Greg McDonald

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What our customers say about us...

Hannah Khan

July 19, 2024

5 out of 5

"They were very helpful and had a quick response time!"

Mirka Moreno

July 19, 2024

5 out of 5

"She was very friendly and very helpful and very knowledgeable to all my questions"

David G

July 17, 2024

5 out of 5

"Immediate response, best insurance pricing, best service, great claims service! Can't be beat!! And BTW, Ashley is such a professional. She makes payment a breeze. NEVER had an issue with her in all these years. And I probably talk to her 10 times a year for all the policies I have with them."

Hannah Baldo

July 17, 2024

5 out of 5

"Great customer service. Helpful and kind. I'd recommend them to anyone searching for insurance."

Damian Kuntz

July 17, 2024

5 out of 5

"Helena Pearson was great to talk to and was very helpful!"

Tamara Arlof

July 17, 2024

5 out of 5

"Very good customer service They Answered all my questions Definitely recommend"

Eva Speacht

July 11, 2024

5 out of 5

"This office is so nice! I was dreading having to call about insurance and all that but Taylor (my agent) is super sweet! She really takes the time to explain what you are actually putting your money towards and she is very easy to talk to. 10 outta 10 :)"

Yiyao Wang

July 9, 2024

5 out of 5

"taylor was super helpful and friendly in helping me with my insurance! would recommend to anyone who needs insurance!"

Gregory Fortunato

July 3, 2024

1 out of 5

"If you want an insurance agency that offers the absolute worst in customer service, Greg McDonald's State Farm agency is the place for you. Here are some highlights of my experience: Unprofessional Staff: Ashley, who refers to herself as "Greg's assistant," was extremely unhelpful. She laughed at me when my card was declined due to her own mistake. Her rudeness extended to my new agent, whom she treated with disrespect. Payment Processing Nightmare: I was told I had a past due balance that needed to be paid before switching agents. Despite paying promptly, the payment was declined because the agency entered the wrong card information. This forced me to drive 45 minutes to their office to resolve the issue. Miraculously, the same card worked in person. Lack of Communication: The agency failed to notify me about the payment issue and did not answer my calls. Their lack of responsiveness was astonishing. Unauthorized Policy: After weeks of back and forth, I finally switched agents, only to find out that they had started a renter's policy without my authorization. I was left with an unwanted balance for a policy I never requested. Management Issues: Greg McDonald seems oblivious to the problems in his office, as he is rarely present. When I mentioned Ashley's behavior to other agents and receptionists, their response was, "I DON'T BLAME YOU," which raises serious concerns about the agency's leadership. Overall Experience: If you desire an insurance company that prioritizes its interests over yours, provides zero customer service, and employs rude and unprofessional staff, then this is the agency for you. Personal Note: Ashley, please understand that your behavior is unacceptable. You are not as important as you think you are. Your role is to assist customers, not to belittle them. In summary, if you want an insurance experience fraught with frustration and incompetence, Greg McDonald's State Farm agency will not disappoint."

Veronica Rosenberger

June 28, 2024

5 out of 5

"Kara was so helpful and resourceful in answering all my questions!"

Bridget R

June 28, 2024

5 out of 5

"Kara has been a huge help throughout the entire process! She was patient and calm the entire phonecall. 10/10 would recommend Kara again"

Jennifer Booker

June 28, 2024

5 out of 5

"Kara was incredibly helpful and answered my many questions about insurance policies. I'm a beginner when it comes to insurance, so having Kara as a friendly and knowledgeable voice was so valuable! Thank you, Kara!"

Hala Nubani

June 28, 2024

5 out of 5

"They were helpful and kind in answering all my questions, especially Kara. She took her time and helped me understand what to include in my insurance and why. Amazing team!"

Aaron Hoke

June 27, 2024

5 out of 5

"I spoke with Taylor over the phone, and she was very helpful! She was extremely professional while catering to everything I needed."

Jeff Vitunac

June 27, 2024

5 out of 5

"Taylor was super helpful and friendly. She was very easy to reach and explained things well."

Jonathan Jobe

June 19, 2024

5 out of 5

"This agency is fantastic and great to work with. Kara is very relaxed and will guide you thru anything!"

David Zimmerman

April 25, 2024

5 out of 5

"Switching from All State to State Farm was made very easy by Kara. She was able to get me more coverage for less money."

Jen Stahler

March 29, 2024

5 out of 5

"Kara was absolutely fantastic and so helpful. She patiently answered all my questions, was personable, and followed up when she said she would. She made the entire process very seamless."

Brandon Hull

March 12, 2024

5 out of 5

"Had to make a big decision about my future with life insurance. And I have to say Helena broke everything down an made it easy to understand, an all in all stress free. An Greg has always been Great too Thank you Statefarm for makeing life just alittle bit easier!"

Eric Stern

February 22, 2024

5 out of 5

"Excellent service. Working with Kara to help bundle and improve insurance packages."

wolfgang stearns

February 19, 2024

5 out of 5

"Incredibly helpful & friendly staff"

Lee Anne Lukcic

February 19, 2024

5 out of 5

"Amy & Helena were super helpful setting up insurance for me! They made the process really quick and easy, and they followed up on any questions or concerns. Love working with them!"

Angela Sandin

January 26, 2024

5 out of 5

"Amy Wagner, was SO helpful and great to work with. She took time to explain everything and answered all my questions. I would definitely recommend her to anyone that is looking for vehicle or home/rental insurance!!"

Shane Yarussi

January 26, 2024

5 out of 5

"Always helpful and extremely nice. Willing to work around issues and help their clients to the fullest extent. Highly recommend Greg and his staff."

Sophie Stewart

January 24, 2024

5 out of 5

"Kara is always so friendly and helpful! Explained everything thoroughly and was very professional. Definitely recommend her!"

What our customers say about us...

Hannah Khan

July 19, 2024

5 out of 5

"They were very helpful and had a quick response time!"

Mirka Moreno

July 19, 2024

5 out of 5

"She was very friendly and very helpful and very knowledgeable to all my questions"

David G

July 17, 2024

5 out of 5

"Immediate response, best insurance pricing, best service, great claims service! Can't be beat!! And BTW, Ashley is such a professional. She makes payment a breeze. NEVER had an issue with her in all these years. And I probably talk to her 10 times a year for all the policies I have with them."

Hannah Baldo

July 17, 2024

5 out of 5

"Great customer service. Helpful and kind. I'd recommend them to anyone searching for insurance."

Damian Kuntz

July 17, 2024

5 out of 5

"Helena Pearson was great to talk to and was very helpful!"

Tamara Arlof

July 17, 2024

5 out of 5

"Very good customer service They Answered all my questions Definitely recommend"

Eva Speacht

July 11, 2024

5 out of 5

"This office is so nice! I was dreading having to call about insurance and all that but Taylor (my agent) is super sweet! She really takes the time to explain what you are actually putting your money towards and she is very easy to talk to. 10 outta 10 :)"

Yiyao Wang

July 9, 2024

5 out of 5

"taylor was super helpful and friendly in helping me with my insurance! would recommend to anyone who needs insurance!"

Gregory Fortunato

July 3, 2024

1 out of 5

"If you want an insurance agency that offers the absolute worst in customer service, Greg McDonald's State Farm agency is the place for you. Here are some highlights of my experience: Unprofessional Staff: Ashley, who refers to herself as "Greg's assistant," was extremely unhelpful. She laughed at me when my card was declined due to her own mistake. Her rudeness extended to my new agent, whom she treated with disrespect. Payment Processing Nightmare: I was told I had a past due balance that needed to be paid before switching agents. Despite paying promptly, the payment was declined because the agency entered the wrong card information. This forced me to drive 45 minutes to their office to resolve the issue. Miraculously, the same card worked in person. Lack of Communication: The agency failed to notify me about the payment issue and did not answer my calls. Their lack of responsiveness was astonishing. Unauthorized Policy: After weeks of back and forth, I finally switched agents, only to find out that they had started a renter's policy without my authorization. I was left with an unwanted balance for a policy I never requested. Management Issues: Greg McDonald seems oblivious to the problems in his office, as he is rarely present. When I mentioned Ashley's behavior to other agents and receptionists, their response was, "I DON'T BLAME YOU," which raises serious concerns about the agency's leadership. Overall Experience: If you desire an insurance company that prioritizes its interests over yours, provides zero customer service, and employs rude and unprofessional staff, then this is the agency for you. Personal Note: Ashley, please understand that your behavior is unacceptable. You are not as important as you think you are. Your role is to assist customers, not to belittle them. In summary, if you want an insurance experience fraught with frustration and incompetence, Greg McDonald's State Farm agency will not disappoint."

Veronica Rosenberger

June 28, 2024

5 out of 5

"Kara was so helpful and resourceful in answering all my questions!"

Bridget R

June 28, 2024

5 out of 5

"Kara has been a huge help throughout the entire process! She was patient and calm the entire phonecall. 10/10 would recommend Kara again"

Jennifer Booker

June 28, 2024

5 out of 5

"Kara was incredibly helpful and answered my many questions about insurance policies. I'm a beginner when it comes to insurance, so having Kara as a friendly and knowledgeable voice was so valuable! Thank you, Kara!"

Hala Nubani

June 28, 2024

5 out of 5

"They were helpful and kind in answering all my questions, especially Kara. She took her time and helped me understand what to include in my insurance and why. Amazing team!"

Aaron Hoke

June 27, 2024

5 out of 5

"I spoke with Taylor over the phone, and she was very helpful! She was extremely professional while catering to everything I needed."

Jeff Vitunac

June 27, 2024

5 out of 5

"Taylor was super helpful and friendly. She was very easy to reach and explained things well."

Jonathan Jobe

June 19, 2024

5 out of 5

"This agency is fantastic and great to work with. Kara is very relaxed and will guide you thru anything!"

David Zimmerman

April 25, 2024

5 out of 5

"Switching from All State to State Farm was made very easy by Kara. She was able to get me more coverage for less money."

Jen Stahler

March 29, 2024

5 out of 5

"Kara was absolutely fantastic and so helpful. She patiently answered all my questions, was personable, and followed up when she said she would. She made the entire process very seamless."

Brandon Hull

March 12, 2024

5 out of 5

"Had to make a big decision about my future with life insurance. And I have to say Helena broke everything down an made it easy to understand, an all in all stress free. An Greg has always been Great too Thank you Statefarm for makeing life just alittle bit easier!"

Eric Stern

February 22, 2024

5 out of 5

"Excellent service. Working with Kara to help bundle and improve insurance packages."

wolfgang stearns

February 19, 2024

5 out of 5

"Incredibly helpful & friendly staff"

Lee Anne Lukcic

February 19, 2024

5 out of 5

"Amy & Helena were super helpful setting up insurance for me! They made the process really quick and easy, and they followed up on any questions or concerns. Love working with them!"

Angela Sandin

January 26, 2024

5 out of 5

"Amy Wagner, was SO helpful and great to work with. She took time to explain everything and answered all my questions. I would definitely recommend her to anyone that is looking for vehicle or home/rental insurance!!"

Shane Yarussi

January 26, 2024

5 out of 5

"Always helpful and extremely nice. Willing to work around issues and help their clients to the fullest extent. Highly recommend Greg and his staff."

Sophie Stewart

January 24, 2024

5 out of 5

"Kara is always so friendly and helpful! Explained everything thoroughly and was very professional. Definitely recommend her!"